26 November 2010
Foremans releases new figures for delivery on time, on budget and customer satisfaction results
Figures just released by Foremans Relocatable Building Systems, the UK's largest supplier of recycled and refurbished modular buildings, have shown how its approach is delivering outstanding customer satisfaction and the consistent completion of projects on time and on budget.
Foremans has successfully delivered 96 per cent of its projects on time and 99 per cent on budget in the last three years.
This performance is in sharp contrast to Government statistics for the UK building industry which showed that only 46 per cent of construction projects were completed on cost and only 59 per cent on time last year (source: Construction Statistics Annual 2009, Office of Public Sector Information).
In research carried out to measure customer service, Foremans achieved an average score of 91 per cent for overall satisfaction, including both building and service quality, over the last two years. 100 per cent of customers surveyed would recommend Foremans building solutions.
A further endorsement of the Foremans approach is the fact that 80 per cent of its business is from past customers.
Commenting on the new figures and research results, Kevin Jones, Managing Director of Foremans Relocatable Building Systems, said, "We believe these results reinforce our position as the UK's leading supplier of recycled and refurbished modular buildings. Our teams both on and off site work tremendously hard to ensure we deliver the highest levels of customer service on every project, and our outstanding performance over the past three years, is testament to their ongoing commitment, as well as the quality of our buildings."
"Our approach to re-using quality modular buildings combines all the advantages of off-site construction – speed and reduced disruption – with the additional benefits of exceptional cost efficiency, shorter lead times and greater sustainability.
Foremans building solutions meet the requirements of the revised Building Regulations Part L2A 2010 (England and Wales) and Section 6 2010 (Scotland). Each building is fully refurbished off site at one of Foremans' two production centres. Only the structure of the building is recycled, adding even more value to the pre-owned modular approach.
The buildings are reconfigured to exact project requirements and specification, and fitted with new windows, wall linings, partitions, M&E services, doors and flooring, creating high quality accommodation for a range of permanent and interim uses.
